User Guide
FONCTIONS

 
MULTIVOICE SERVER
STD : 1 incoming voice and 1 outgoing voice
PRO : 4 incoming voice et 4 outgoing voice
ServoCall uses 2 types de telephony.
- Telephony on IP
- Telephony and professional cards
 

 MULTI PROJECTS SERVER
You can alternate up your projects per call.
 If you wish your applications to be able to interact
with those who use them, you need a DATA BASE.

ServoCall enables you to declare your tables,
to structure them, to index them and import data. (Compatibility D.Base, Excel, Access and XML)

 One of the goals of ServoCall is to limit and,
in certain cases, completely remove the
programming of your vocal projects.

The most redundant tasks are automated. 30 automatic procedures are delivered with the PRO version.

.Display of incoming numbers
.Voice reproduction of date and time
.Voice reproduction of figures and numbers
.Voice reproduction sound and text files
.Addition of a recording in a table
.Reading of a recording in a table
.Listing of a selection of recordings
.Modification of a selection of recordings
.Suppression of a selection of recordings
.Sending Faxes
.Sending SMS
.Sending emails
.Sending MMS
.Detection of audio activity
.Generation of outgoing phone calls
.Call forwarding
.Voice mail
.Calculation of a date and/or a time
.Control of a date
.Control of a time
.Various algorithms
.Random selection
.Capture on an audio card
.Copying and moving of tables and files
.Launching automatic typing
.Launching executables
.Importing and exporting data
.Timing
.Management of interruptions and closings

 - With its "Customers" procedures, ServoCall does
 not eliminate the programming that remains which
 for the most complex interventions, is the only
way to get to the desired result.
 

SOUND FILES
ServoCall is equipped to allow you
to obtain all the sound files you need.
. A recording studio
. A voice synthesis module with which
you can carry out all your tests.
. Our voice synthesis "Text To Speach"
enables you to obtain from "Text To Wav"
 Multilingual, Multi voice.
(You type your text and you obtain ".wav"
sound files compatible in telephony)
. 3 synthesis agents: Merlin, Peedy and Génie.

. A 6 track mixing table in stereo with special effects and simultaneity of displacements of cursors.
. A module of audio format conversions.
(From WAV to MP3, from WAV to GSM610,
 from WAV to WMA, from WAV to VOX
and from VOX to WAV)
 

MULTI SPEAKER VOICE RECOGNITION.
Due to the price of the licences, multi speaker voice recognition is only available in the "Expert" version.
But a grammar automatic generator is delivered
with the Professional version.
 

GRAPHIC VISUALIZATION
OF THE VOCAL TREE STRUCTURE
. Identically reproduce on your screen
the work frame you have in mind.
. Synthesis of the data used in your projects,
your scenarios and stages.
 

STATISTICS RESULTS
. Per call and grouped

THE EXTRAS

MAILING SERVER
. Sending Fax
 Sending emails
. Sending SMS
(Uses a GPRS GSM modem)
. Sending MMS
(Uses a professional communication card)
. Phone calls
 The server uses only one table for
all mailings simplifying its management.
. Possibility to import data from
Pocket PC, Palm, D.Base, Excel, Access and XML.


THE TELLER
The Teller is a program that regularly searches
in the directory of your choice, for any procedures left there. Each procedure is examined and run independently from other applications that might be running. WARNING.: All ServoCall procedures are not compatible with the Teller.
 

THE DEBUGER
ServoCall is equipped with a debugger with trace files and a tracer of variables that enables you
to closely follow the state of your variables throughout your tests.


DATA CAPTURE REPRODUCER
The automatic data capture is very useful when encountering a bug at bottom of the tree structure. (Bug which, in general, obliges you to reproduce several times the same capture before being
able to check if the bug was fixed.)
The tool records all your capture, while building your tree structure. When a bug appears, you stop your test, you correct it and then you have to go through the whole structure all over again
to check if the bug was fixed.
The reproducer will do it for you.
It reproduces the captures all the way until you had encountered the bug. You do not have to remember how to build your voice tree structure, which stages to choose, which values to enter; the reproducer will do it for you and it will stop whenever you tell it to allow you to perform the controls you will consider necessary.

 
THE AUTOMATIC MANAGEMENT OF OBJECTS
The ServoCall gives you the possibility to easily rename or copy entire or part of your projects. All the links, all the variables, all the references are automatically recalculated. It not only saves you time but is also completely safe. All risks of error because you forget something or an incorrect change of reference has disappeared.


THE TOOLS
ServoCall is a complete product.
We try to supply all the tools necessary
to successefully complete a voice project.

With ServoCall PRO., you can :
- Quickly localise and regroup data
- Synchronize data directories
- Crypt data
- Zip data
- Transfer data by FTP

You do not need to be a computer expert.
Just a little experience is enough.